Consumer Protection & Return Policy
In accordance with the Consumer Protection Act, consumers who purchase products online are entitled to a seven-day inspection period (cooling-off period) starting from the day following receipt of the product.
If you have any concerns regarding the received product, please keep the product and invoice in proper condition and follow the return or exchange procedures below.
Circumstances Where Returns or Exchanges Are Not Accepted
Returns or exchanges will not be accepted under the following circumstances:
Requests made after the seven-day inspection period (calculated from the day following receipt of the product, including weekends and holidays).
All products are sold as new items. Products that have been opened, used, or are missing parts will not be eligible for return or exchange.
Damage or deterioration caused by improper storage or handling by the consumer.
Once an order has been shipped, changes to the order or re-order requests will not be accepted without prior notice or special circumstances.
Personal consumable or skin-contact products (including but not limited to essential oils, repair oils, massage oils, kinesiology tape, fascia tools, fascia rollers, etc.) are not eligible for return or exchange once opened or used, due to hygiene considerations.
Product images displayed on the website are for reference only. Color or appearance differences caused by different viewing devices do not constitute valid reasons for return or exchange.
Returns or exchanges will not be accepted under the following circumstances:
Requests made after the seven-day inspection period (calculated from the day following receipt of the product, including weekends and holidays).
All products are sold as new items. Products that have been opened, used, or are missing parts will not be eligible for return or exchange.
Damage or deterioration caused by improper storage or handling by the consumer.
Once an order has been shipped, changes to the order or re-order requests will not be accepted without prior notice or special circumstances.
Personal consumable or skin-contact products (including but not limited to essential oils, repair oils, massage oils, kinesiology tape, fascia tools, fascia rollers, etc.) are not eligible for return or exchange once opened or used, due to hygiene considerations.
Product images displayed on the website are for reference only. Color or appearance differences caused by different viewing devices do not constitute valid reasons for return or exchange.
Return and Exchange Procedure
Please contact ViMED to initiate the return or exchange process. Provide the purchaser’s name, contact phone number, order number, and reason for return. If the product is defective, please include clear photos of the defect.
Returned products must be unused, unopened, and in their original condition, including original packaging, invoice, accessories, and any complimentary items.
Upon receiving and verifying your request, our team will contact you to proceed with the next steps.
If the product is determined to be defective, unconditional return or exchange will be accepted within seven days, and the purchaser will not be responsible for any related costs.
For refunds, please contact our official LINE account @bodyexpert, and provide your order number and purchaser name.
Please contact ViMED to initiate the return or exchange process. Provide the purchaser’s name, contact phone number, order number, and reason for return. If the product is defective, please include clear photos of the defect.
Returned products must be unused, unopened, and in their original condition, including original packaging, invoice, accessories, and any complimentary items.
Upon receiving and verifying your request, our team will contact you to proceed with the next steps.
If the product is determined to be defective, unconditional return or exchange will be accepted within seven days, and the purchaser will not be responsible for any related costs.
For refunds, please contact our official LINE account @bodyexpert, and provide your order number and purchaser name.
Salām Yoga Subscription Membership Terms & Conditions
Welcome to the SalāmYoga Group Adjustment Subscription Service provided by our company.
Before activating your subscription, please read the following terms carefully.
By completing the subscription process and checking the box “I agree to the Website Service Terms and Privacy Policy” at checkout, you acknowledge that you have read, understood, and agreed to all terms outlined below.
Welcome to the SalāmYoga Group Adjustment Subscription Service provided by our company.
Before activating your subscription, please read the following terms carefully.
By completing the subscription process and checking the box “I agree to the Website Service Terms and Privacy Policy” at checkout, you acknowledge that you have read, understood, and agreed to all terms outlined below.
Article 1｜Nature of Subscription and Contract Term
This group class subscription service operates on an open-ended (non-fixed-term) subscription basis, with no minimum contract period.
Members may cancel their subscription at any time. Upon cancellation, charges will cease starting from the next billing cycle, and subscription benefits will terminate accordingly.
Subscription fees that have already been successfully charged for the current billing period are non-refundable and not subject to prorated refunds, even if the subscription is canceled.
This group class subscription service operates on an open-ended (non-fixed-term) subscription basis, with no minimum contract period.
Members may cancel their subscription at any time. Upon cancellation, charges will cease starting from the next billing cycle, and subscription benefits will terminate accordingly.
Subscription fees that have already been successfully charged for the current billing period are non-refundable and not subject to prorated refunds, even if the subscription is canceled.
Article 2｜Subscription Plans and Eligibility
Subscription plans are provided according to the options announced by the company at the time of purchase and may include different weekly usage frequencies.
Subscription benefits are for the registered member only and may not be transferred, shared, loaned, combined, or divided with others.
Subscription plans are provided according to the options announced by the company at the time of purchase and may include different weekly usage frequencies.
Subscription benefits are for the registered member only and may not be transferred, shared, loaned, combined, or divided with others.
Article 3｜Usage Rules and Expiration of Benefits
Subscription benefits are calculated on a weekly basis. Any unused sessions within a given week will be deemed forfeited.
Benefits are provided weekly during the active subscription period. Unused sessions may not be carried over to subsequent weeks, rescheduled, retroactively claimed, or refunded in any form.
The same applies if a member fails to use their benefits due to personal reasons, including but not limited to forgetting to book, no-shows, or last-minute cancellations.
Subscription benefits are calculated on a weekly basis. Any unused sessions within a given week will be deemed forfeited.
Benefits are provided weekly during the active subscription period. Unused sessions may not be carried over to subsequent weeks, rescheduled, retroactively claimed, or refunded in any form.
The same applies if a member fails to use their benefits due to personal reasons, including but not limited to forgetting to book, no-shows, or last-minute cancellations.
Article 4｜Reservation System and Capacity Management
All group classes require advance reservation. Available classes, time slots, and capacity are subject to official announcements and the real-time scheduling of each location.
The company reserves the right to reasonably manage class capacity based on venue conditions, instructor availability, and overall operational considerations.
Failure to secure a reservation due to full classes, schedule adjustments, or other availability issues does not constitute grounds for makeup classes, refunds, or extension of benefits. Members are advised to book popular classes early.
Failure to attend a reserved class or cancellation within 12 hours prior to class time will be considered a used session, as the reservation occupies a valid class slot.
To ensure class safety and quality, instructors may refuse late entry if a member arrives more than 5 minutes after the class has started, and such instances will also be treated as a no-show and counted as a used session.
All group classes require advance reservation. Available classes, time slots, and capacity are subject to official announcements and the real-time scheduling of each location.
The company reserves the right to reasonably manage class capacity based on venue conditions, instructor availability, and overall operational considerations.
Failure to secure a reservation due to full classes, schedule adjustments, or other availability issues does not constitute grounds for makeup classes, refunds, or extension of benefits. Members are advised to book popular classes early.
Failure to attend a reserved class or cancellation within 12 hours prior to class time will be considered a used session, as the reservation occupies a valid class slot.
To ensure class safety and quality, instructors may refuse late entry if a member arrives more than 5 minutes after the class has started, and such instances will also be treated as a no-show and counted as a used session.
Article 5｜Payment and Activation of Benefits
Subscription fees are charged automatically. Members are responsible for ensuring that the provided payment method is valid and has sufficient funds.
Subscription benefits become active only after successful payment for the billing period.
If payment fails and charges are not completed, subscription benefits for that period will not be activated and will not qualify for makeup sessions or compensation.
Subscription fees are charged automatically. Members are responsible for ensuring that the provided payment method is valid and has sufficient funds.
Subscription benefits become active only after successful payment for the billing period.
If payment fails and charges are not completed, subscription benefits for that period will not be activated and will not qualify for makeup sessions or compensation.
Article 6｜Class Content and Instructor Adjustments
The company reserves the right to adjust class content, instructor assignments, or teaching methods based on professional judgment and operational needs.
Members may not request refunds or cancellation of charged subscription fees due to changes in specific instructors, class content adjustments, or personal preferences.
The company reserves the right to adjust class content, instructor assignments, or teaching methods based on professional judgment and operational needs.
Members may not request refunds or cancellation of charged subscription fees due to changes in specific instructors, class content adjustments, or personal preferences.
Article 7｜Cross-Location Access
Subscription plans are valid across all company-operated locations offering group classes, subject to official announcements regarding availability, schedules, and locations.
If a specific location ceases operations, members may continue using their subscription benefits at other locations that still provide group class services.
Subscription plans are valid across all company-operated locations offering group classes, subject to official announcements regarding availability, schedules, and locations.
If a specific location ceases operations, members may continue using their subscription benefits at other locations that still provide group class services.
Article 8｜Limitation of Liability and Nature of Service
This group class subscription service is a non-medical, wellness-oriented activity focused on physical movement and body awareness. It does not constitute medical diagnosis, treatment, or guarantee of therapeutic outcomes.
Members are responsible for assessing their own physical condition and suitability for participation. If discomfort occurs, members should stop immediately and notify on-site staff.
This group class subscription service is a non-medical, wellness-oriented activity focused on physical movement and body awareness. It does not constitute medical diagnosis, treatment, or guarantee of therapeutic outcomes.
Members are responsible for assessing their own physical condition and suitability for participation. If discomfort occurs, members should stop immediately and notify on-site staff.
Article 9｜Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan).
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Taichung District Court as the court of first instance.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan).
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Taichung District Court as the court of first instance.
Article 10｜Consent and Effectiveness
By completing the subscription process and clicking “Agree” or completing payment, you acknowledge that you have read, understood, and agreed to all terms and conditions set forth herein.
By completing the subscription process and clicking “Agree” or completing payment, you acknowledge that you have read, understood, and agreed to all terms and conditions set forth herein.
